Terms of service

The service

AKOS helps a business keep its enquiries in one place and run follow-ups and automations. We may improve, change or remove features, and will give notice of changes that matter.

Your account

• You must be at least 18 and able to enter into a contract for your business.
• Give accurate details, keep your password safe, and tell us if you think someone else has access. You are responsible for what happens under your account, including by people you invite.
• The person who creates a workspace is its owner and decides who else can use it, and with what permissions.

Using AKOS properly

You agree not to use AKOS to:

• message people who have not agreed to hear from you, or to ignore someone’s request to stop;
• send spam, deceptive, unlawful or harassing messages, or anything that breaks the rules of the channel you use (for example WhatsApp’s or Google’s policies);
• upload or store data you have no right to hold, or sensitive identifiers (such as government ID or card numbers) that AKOS is not designed to store;
• attempt to break, overload or get around the security of AKOS, or access another business’s data;
• resell or share access in a way we have not agreed to.

We may limit, pause or end access where these rules are broken or where needed to protect people or the service.

Your data

You keep ownership of the data you put into AKOS. You give us permission to store and process it to run the service for you, as described in the Privacy policy. You are responsible for having the right to use your contacts’ information and to message them.

Other platforms

AKOS can connect to services such as WhatsApp, Meta, Google and Slack. Those services have their own terms, limits and fees (for example, WhatsApp charges for some messages), and are not under our control. You are responsible for complying with them and for any charges they make. If a platform changes or withdraws access, the related features may stop working.

Availability and changes

We work to keep AKOS running and your data safe, but we cannot promise it will always be available or free of errors, and automations depend on services outside our control. Check important results yourself.

Fees

If we introduce charges, we will tell you before they apply and you can choose to stop using AKOS instead.

Ending your use

You can stop using AKOS and ask for your data to be deleted at any time (see Delete my data). We may end or suspend a workspace that breaks these terms.

Our responsibility

AKOS is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost business, and our total liability for any claim is limited to the amount you paid us for AKOS in the three months before the claim (or, if you have paid nothing, to a nominal amount). Nothing in these terms limits liability that cannot be limited by law.

General

These terms are governed by the laws of India, and the courts there have jurisdiction, unless the law of your country requires otherwise. We may update these terms and will say so in the app before changes take effect; continuing to use AKOS afterwards means you accept them.

Questions: aaryanhkhanna@gmail.com.